Shipping policy

At PIS Express, we are committed to delivering your orders with the utmost care and efficiency. Whether you're ordering essential tools, branded merchandise, or thoughtful client gifts, our goal is to ensure a smooth and timely delivery every time.

Processing Time
All standard orders are processed within 2–4 business days. Custom or bulk orders may require additional processing time, depending on the complexity and quantity of the items.

Shipping Times

• Standard Shipping (U.S.): 5–10 business days

• Expedited Shipping: 2–4 business days (available at checkout for eligible items)

• Custom Orders & Apparel: May take up to 12–15 business days, depending on production time

Shipping Rates
Shipping costs are calculated at checkout based on order weight, destination, and selected shipping method. We offer competitive rates and occasional free shipping promotions on qualifying orders.

Tracking Your Order
Once your order ships, you’ll receive a confirmation email with tracking information. You can track your shipment at any time using the link provided.

International Shipping
At this time, PIS Express ships only within the United States. For special international requests, please contact our support team to explore custom arrangements.

Delays & Exceptions
While we strive to meet all delivery timelines, unforeseen circumstances such as carrier delays, weather disruptions, or custom order adjustments may occasionally impact shipping times. In such cases, we will communicate proactively and do everything we can to resolve any issues promptly.

Questions?
If you have any questions regarding your shipment, reach out to our support team at franchising@proinspectsolutions.com. We’re here to help every step of the way.